Changes & Exchanges

NEW Covid-19 Return Policy

In our 30 year history we have gained your trust as a family owned and USA made small business. More than ever we are committed to being your partner in dance. In these uncertain times, we encourage you to costume your performances with confidence and guarantee that if your performance is canceled, A Wish Come True will be accepting returns.

  • Order with confidence! Returns now accepted!
  • If your performance is canceled due to Covid-19 related closures, we will be accepting returns of unworn, unwashed and undamaged items for up to 60 days after your ship date for merchandise credit.
  • NO RESTOCKING FEES.
  • Shipping and handling charges are non-refundable.
  • Please be sure to send all accessories included with each costume for a full credit.
  • Previous season, clearance and customized items, including TrueColors™ and appliqués, cannot be returned.

Changes & Exchanges

  • Items are not returnable.
  • Requests for changes must be in writing (fax, mail or email).
  • $5.00 per piece fee for each change or exchange.
  • We cannot add to orders already in progress.
  • XXLC and XXLA cannot be changed or exchanged.

Exchange Request

  • Call, fax, mail, or email to request a change or exchange. Please include:
  • Customer Number
  • Original Order Number
  • Style and Color Number
  • Size(s) you need as well as sizes you want to return
  • Date you need the replacement costumes in hand

Approved Exchanges

  • Return authorization number (RA#) is valid for 10 days.
  • Exchanges are a new order with corresponding delivery time.
  • Exchanges only accepted for two weeks after shipping.
  • Clearly write your RA# on your shipping label and send to: 2530 Pearl Buck Rd, Bristol, PA 19007.
  • Exchanges without a valid RA# will be refused.
  • Replacement items cannot be shipped until your original items have been received or replacement items have been paid for.
  • Altered, worn or soiled items will not be accepted.