Employment

Customer Service

We are looking for a full-time and a seasonal Customer Service associate to join our team. We manufacture and sell dance recital costumes, as well as dance team and color guard uniforms in Bristol, PA.

Job Description:

• Perform all work with a strong customer service focus and presence
• Answer all in-coming calls and emails courteously and effectively in a timely manner
• Deal tactfully with people in a wide variety of situations to convey a favorable response
• Detail oriented
• Ability to multi-task and stay organized in a fast-paced environment
• Complete data entry of orders and return authorizations
• Respond and follow through to requests for information and communicate with all levels of management with minimal supervision
• Ability to adapt in constantly seasonal businesses
• Able to take a self-directed approach to work load, communicating and working successfully in a team environment

Requirements:

• Customer Service experience
• Excellent oral and written communication skills
• Ability to maintain professionalism at all times under stressful situations
• Collaborative style and strong people skills
• Basic typing skills/computer experience
• Understanding of Dance, Cheerleading, Color Guard or Marching Band a plus
• Ability to work in person in Bristol, PA - this is not a remote job

Full time position is a 40-hour work week, Monday-Friday
Seasonal job would be November-June, hours negotiable
No weekend or night hours

Junior Patternmaker

Job Description:

• Interpret and realize the designer's vision from sketch to final sample
• Make and grade patterns to accommodate our full size range using our CAD program
• Create and plot markers for our sample team
• Follow designs from concept to sample to production
• Collaborate with sample makers to improve production efficiency
• Meet daily with the design team to fit and edit samples
• Use technical design skills to create specification packets for domestic and international manufacturers
• Work with outside vendors to create embellishments and print designs

Ideal Candidate:

• Has a degree in Fashion Design
• Skilled in Flat Patternmaking, draping, and has a basic knowledge of garment construction, sewing techniques, and machinery
• Excells in mathematics, especially geometry and algebra
• Has an eye for design, excellent communication skills, and a great attention to detail
• Is a highly creative problem solver with a professional demeanor and great interpersonal skills
• Has the ability to stay organized and meet deadlines in a fast-paced environment
• Has experience or interest in stretch fabrics, athletic wear, children's wear, or performing arts such as dance, dance team, or color guard a plus
• Can provide a resume and portfolio for review